Payment and Shipping

Payment Types

5PHERE accepts the following payments:

Visa
MasterCard
American Express
Discover
Paypal

Charging Your Credit Card

We do not charge your credit card until the date we ship your merchandise to you. Orders are subject to verification and acceptance before shipping. We are not responsible for typographical errors.
Applicable sales tax will be charged on total merchandise, including shipping & handling fees, where applicable, for orders shipped to NY only.

Multiple Shipments

If your order is sent in multiple shipments (either to the same destination or to different destinations), your credit card will be charged separately for each shipment.

Domestic Shipments 

Shipping Method Shipping Charge
Ground* $10
UPS 3-Day $20
UPS 2-Day $25
Overnight $45

*Orders over $200 are eligible for free Ground shipping within the Continental U.S. Orders under $200 are $10 for Ground Shipping. $200 free Ground shipping threshold is POST-discount, and PRE-tax.

All Ground packages are shipped via UPS or UPS SurePost. UPS does not ship to PO Boxes or APO addresses and does not deliver on Saturdays or Sundays. 

Orders may be delayed from shipment due to discrepancies in payment or billing/shipping information. Transit time may be extended due to incomplete shipping address (i.e. missing or invalid apartment number/street number), weather conditions and/or high volume of packages. 

5PHERE is not responsible for lost or stolen packages. Customers should file with UPS / USPS. 

Gift cards purchased in store cannot be used online at this time. 

Puerto Rico, Hawaii, Guam and US Virgin Island orders must be shipped via International Checkout. See details below. 

NOTE: SHIPPING INFORMATION CANNOT BE UPDATED OR CHANGED ONCE THE ORDER HAS BEEN COMPLETED AND SHIPPED FROM OUR FACILITY. PLEASE MAKE SURE THAT ALL INFORMATION UNDER SHIPPING IS CORRECT BEFORE FINALIZING YOUR ORDER.